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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brenda rankins

October 14, 2025

5  out of  5
rating by brenda rankins
"My most recent experience was very good with Mrs. Lorraine White. She was very attentive, and professional. I enjoyed speaking with her. But as always the staff at State Farm-Anna Jones Agency always serves my family’s needs with the best customer service, promptness and compassion."
We responded:
"Thanks Brenda we truly appreciate you!"
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Charlene Roddy

September 2, 2025

5  out of  5
rating by Charlene Roddy
"I enjoy working with Larisa Brown, so always so pleasant and gets me what I need"
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Hattie Jones

August 26, 2025

5  out of  5
rating by Hattie Jones
"Its me again! My experience with Lois Comena was sweet, short and straight to the point. Lois processed my payment, sent me my most current Declaration and I was off the phone in no time to get back to work! Again, like a a GOOD neighbor, State Farm was there! 😊"
We responded:
"Thanks Hattie we appreciate you feedback!"
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Kathleen Gie

August 25, 2025

5  out of  5
rating by Kathleen Gie
"Was very Helpful and kind!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessie Showers

August 22, 2025

5  out of  5
rating by Jessie Showers
"Anna and her team are the best! Thank you Larisa for your help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hazel Richardson

August 21, 2025

5  out of  5
rating by Hazel Richardson
"Mrs. Larisa Brown With State Farm Insurance is a "Professional Class Act"...she is fantastic. She listens to your needs, and takes her time to facilitate the Best Rates. I'm glad I chose this office owned by a "Women of Zion" Mrs. Anna Jones who trains her staff to treat the clients like Royalty. Thank You Team ...your Teams gives State Farm a Good Name. #HalleLuYAH"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Angela Jenkins

August 19, 2025

5  out of  5
rating by Angela Jenkins
"I cannot say enough great things about Larisa Brown with the Anna Jones State Farm Agency in Baton Rouge! I reached out at the last minute needing renter’s insurance for my daughter’s apartment as she starts her senior year of college, and Larisa went above and beyond to make the process seamless. She was professional, knowledgeable, and incredibly patient, walking me through every step and making sure we had the right coverage in place quickly. In what could have been a stressful situation, she made it easy and reassuring. I’m so grateful for her outstanding service—highly recommend Larisa and this agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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George Patterson

August 15, 2025

5  out of  5
rating by George Patterson
"Ms Lois help set up my State Farm app! She was very helpful. ANNA JONES IS THE BEST AGENT."
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LaShika Jones

August 13, 2025

5  out of  5
rating by LaShika Jones
"The best agent in the city. Her staff is very helpful and knowledgeable. I would definitely recommend my friends and family."
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Phelex Parker

August 12, 2025

5  out of  5
rating by Phelex Parker
"Ms Lois was very helpful. She helped me set up my account on my phone-"
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Clarence

August 12, 2025

5  out of  5
rating by Clarence
"Great customer service from Lois she worked very fast and efficient."
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Debra Batiste

August 12, 2025

5  out of  5
rating by Debra Batiste
"I had an excellent experience working with Lorraine White. She was professional, attentive, and went above and beyond to ensure everything went smoothly. Her communication was prompt, and she always kept me informed throughout the process. I truly appreciate her dedication and outstanding service"
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Stephanie Magee

August 11, 2025

5  out of  5
rating by Stephanie Magee
"Wonderful"
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Raiah Palmer

August 7, 2025

5  out of  5
rating by Raiah Palmer
"Absolutely love Mrs. Anna and her team—literally the best! So kind, helpful, and just great people. Highly recommend this office!"
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Troy Toney

August 6, 2025

5  out of  5
rating by Troy Toney
"Dronzalet was very professional and helped me save money on my car insurance premiums. She deserves employee of the year for her genuine efforts."
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SAMUEL BOOKER

August 6, 2025

5  out of  5
rating by SAMUEL BOOKER
"My experience in the last two days has been nothing but exceptional. The staff is amazing and guided me through everything I needed. I would recommend them for all your insurance needs. Shout out to Larissa Brown you are exceptional."
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CM Grant

August 6, 2025

5  out of  5
rating by CM Grant
"The most professional insurance agency in the state of Louisiana from the franchise owner - Anna Jones and her staff. Great customer care."
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Diedra Leufroy

July 1, 2025

5  out of  5
rating by Diedra Leufroy
"My mom and I went to Ms. Jones for a homeowner's quote. Our current insurance carrier rates went up substantially. Ms. Jones did not hesitate to complete the necessary due diligence to ensure the quoted premium was competitive. Her customer service and knowledge are unmatched. Thank you Ms. Jones !"
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Janeiro Rio

June 1, 2025

5  out of  5
rating by Janeiro Rio
"Mr. Andre Nunley provided exceptional customer service and professionalism while assisting me with several inquiries. I would highly recommend his services, thank you!"
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Kennedy Hughes

May 30, 2025

5  out of  5
rating by Kennedy Hughes
"I had an outstanding experience with Dre at State Farm. His professionalism and responsiveness were top-notch. Dre took the time to understand my needs, providing clear and helpful advice. His knowledge of policies was impressive, and he communicated everything clearly. What truly stood out was his empathetic approach, making me feel valued throughout the process. I highly recommend Dre for his exceptional customer service and dedication."
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Aubrey Elam

May 30, 2025

5  out of  5
rating by Aubrey Elam
"Andre had very good service and was very helpful when it came to any question I had, and when referring additional individuals!"
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Parker Lamarre

May 30, 2025

5  out of  5
rating by Parker Lamarre
"Dre was extremely helpful and professional in assisting me. Would recommend to anybody!"
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Caden B

May 30, 2025

5  out of  5
rating by Caden B
"Andre was respectful and made the process feel easy"
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Amber Davis

May 30, 2025

5  out of  5
rating by Amber Davis
"I love the service! Mr. Andre had the patience and kindness in helping me when I was frustrated understanding something."
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Jordan Fortson

May 30, 2025

5  out of  5
rating by Jordan Fortson
"Andre provided the absolute best service when it came to helping me and made me feel more comfortable in the products once explaining them to me."