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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 23, 2023

5  out of  5 rating by ANTONIO GRAY

Sonjanita Jordan

May 11, 2023

5  out of  5 rating by Sonjanita Jordan
"Ms. Lorraine was AWESOME!!!"

Tekisha Percy

April 18, 2023

5  out of  5 rating by Tekisha Percy
"Anna Jones is the best insurance!!!!"

Franchesca Simmons

April 14, 2023

5  out of  5 rating by Franchesca Simmons
"Anna Jones - State Farm Insurance is phenomenal!! Anna Jones and her ENTIRE STAFF are knowledgeable, friendly and so helpful! This is the best location for ALL of your insurance needs."

Carl LeDuff

March 27, 2023

5  out of  5 rating by Carl LeDuff
"I have been with Anna Jones for 10 years and the service is awesome! Every time I call the office the workers are nice and always trying to find me a discount on my policy , I wouldn’t want be with any other agency"

Angela Nicholas

March 25, 2023

5  out of  5 rating by Angela Nicholas
"Mrs Shea Davis- Johnson is always so kind and helpful. She is very patient and knowledgeable. I appreciate her hard work and determination."

Sherie Booker

March 23, 2023

4  out of  5 rating by Sherie Booker
"I am only giving a 4 star due to the person I spoke with today Demetris. She was very helpful and resolved my issues. But on a normal stance they would get a 2 star. Do better with the customer service and calling people back when messages are left. I have years of this happening and at some point customers do get tired of nonresponses."
Profile photo of April Grene

April Grene

March 23, 2023

5  out of  5 rating by April Grene
"Mrs. Lorraine White was very courteous and professional when assisting me. She made me feel comfortable and made sure I received the right policy for my needs at this time. Actually, I’ve never had a bad experience with any of the employees at the Anna Jones Insurance Agency."

Antoinette Collins

March 22, 2023

5  out of  5 rating by Antoinette Collins
"Treated cordially and everything was professionally done."


March 21, 2023

5  out of  5 rating by C
"I been with State Farm Insurance for years and Mrs. Anna Jones is the Best. Courtesy and friendly Staff. Great State Farm Agent. 💯"

Ashley Williams

March 17, 2023

5  out of  5 rating by Ashley Williams
"Anna was really helpful in getting exactly what I needed for my home. She had amazing customer service. I would definitely recommend her for any of your insurance needs."


March 1, 2023

5  out of  5 rating by P O
"Great customer service. Customer service representative was very helpful."

Vicki Minor

February 26, 2023

5  out of  5 rating by Vicki Minor
"A customer for over 30 years and always pleased with their service."

Barbara Franklin

February 24, 2023

5  out of  5 rating by Barbara Franklin
"Lois Carmen is the right staff member to sit in Anna Jones State Farm Office! She is knowledgeable, pleasant, and so very friendly!! I have been with St Farm 40+ years!!!"

Yetive Cagler

February 13, 2023

5  out of  5 rating by Yetive Cagler

Naaman Hills

February 10, 2023

5  out of  5 rating by Naaman Hills
"I’ve been dealing with them for years. I would not have it any other way. Great customer service!"

olantha morris

February 9, 2023

5  out of  5 rating by olantha morris
"I called Anna Jones’s office because I needed to update my interest for a renter’s policy. Within 6 minutes, Agent Lorraine White had my documents emailed to me and the other respective party. The customer service was great."

Sabrina Williams

February 7, 2023

5  out of  5 rating by Sabrina Williams
"Ms Anna Jones and her staff at State Farm provides exceptional customer service support along with a welcoming atmosphere. They make you feel like you are at home. We are like family nothing has ever changed. I've been a loyal customer since 2008 along with my whole family."

Breelyn Ambeau

January 27, 2023

5  out of  5 rating by Breelyn Ambeau
"I received professional and friendly service from Ms. Lois. She is really patient and answered all my questions."

Kelly Vessel

January 26, 2023

1  out of  5 rating by Kelly Vessel
"Ghetto!!!! To the T! Very poor customer service."

Mary Haney

January 25, 2023

5  out of  5 rating by Mary Haney
"Anissa L is lovely and kind agent. Love working with her!"

Dornessa Gage

January 25, 2023

5  out of  5 rating by Dornessa Gage
"From hello Mrs. Lorraine has went over and beyond to take care of my needs. She always goes the extra mile."

Fallon Stewart

January 25, 2023

5  out of  5 rating by Fallon Stewart
"Ms. Lorraine helped my get my homeowner's insurance. She was very prompt in getting back with me and very courteous, especially trying to get the quote to fit into my budget with the rising insurance costs. I also got a great multi-policy quote for my car insurance."

adea hamilton cage

January 25, 2023

5  out of  5 rating by adea hamilton cage
"I've been with State Farm for years now and my experience has been great. Do to my top notch agent Lorraine White . She has years and the knowledge to make sure you are covered in anything you need. Always professional and energetic to help in any way possible to make sure your experience is perfect. When life has you pulled in many different ways sometimes you forget. But my agent will give me a courtesy call or just a reminder about anything thats going on. What agency does that to make sure you are covered. I will follow this agent any where she goes. Anyone looking for car,life,house insurance and many more ask for Lorraine White. 🙂🙂"


January 25, 2023

5  out of  5 rating by KP
"I had some issues with my policy and I’m very thankful that Lorraine and Mrs Jones were able to assist me with getting it corrected! I appreciate everything and look forward to doing more business with your office."