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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C

February 25, 2025

5  out of  5
rating by C
"I been with State Farm Insurance for years and Mrs. Anna Jones is the Best. Courtesy and friendly Staff. More like Family. Give her a call. Great State Farm Agent. James c. Smith 💯"
We responded:
"You are the BEST! Thanks so much Anna Jones"
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Curtis Jefferson

February 11, 2025

5  out of  5
rating by Curtis Jefferson
"Service was amazing"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa Bonton

January 28, 2025

5  out of  5
rating by Lisa Bonton
"Ms. Anna Jones & staff is so professional! Very knowledgeable & thorough! Hands down, best insurance agency in Baton Rouge!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lori Stone

December 30, 2024

5  out of  5
rating by Lori Stone
"Amazing Team!!!! I've been with State Farms since the 2010 and I love it. No problems when there is a problem Everyone is polite, easy to talk to, and friendly. They get the job done professionally and quickly. Thanks State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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cravin williams

December 23, 2024

5  out of  5
rating by cravin williams
"The representatives; Was very knowledgeable, in the state farm drive safe program. And answer all of the questions, That I needed to know. Thanks"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Judith Sonnier

October 11, 2024

5  out of  5
rating by Judith Sonnier
"I’ve been with Anna over 25 years. The customer service has been excellent since day one. Thank you for continued excellence in customer service that you and your staff provide. Y’all Be Blessed!"
We responded:
"THANKS MY FRIEND!!!"
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Amir Joseph

October 7, 2024

5  out of  5
rating by Amir Joseph
"Excellent customer service and support."
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Brittney Dragonette

October 1, 2024

5  out of  5
rating by Brittney Dragonette
"Professional! Quick service! Reliable."
We responded:
"Thanks Brittney"
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Marlon Gotch

September 18, 2024

5  out of  5
rating by Marlon Gotch
"Friendly and very helpful."
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Momtimus Prime

August 11, 2024

5  out of  5
rating by Momtimus Prime
"After securing an online quote for renter’s insurance, we contacted Anna Jones at the recommendation of our daughter’s leasing manager. She is a new college student, moving into her first apartment, and has a very limited budget. The quote from Anna was less than half of what we expected! The process was simple, seamless and stress-free. State Farm has done us right consistently for many years, and we now have two adult children with their own State Farm policies."
We responded:
"Thanks so much for those kind words. I pray your daughter does well at Southern University. Please feel free to reach out to me if you need anything."
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Chykita Maiden

August 1, 2024

5  out of  5
rating by Chykita Maiden
"Demetris Wright, was extremely helpful, patient, and professional, thanks!!!"
We responded:
"Thanks Chykita, have a wonderful Day!"
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sbnp321 Ray

June 26, 2024

5  out of  5
rating by sbnp321 Ray
"If you're Reading this Review, my name is Raymond C. Normally I'm Not a Review Type/Responder. I have Auto and Home insurance... with Ana Jones Agency, Have for Over 30 Years Now. Rest assured her Entire Staff Very Kid, I Personally speak With Anissa when I Need Answers have a Problem, she always has the Solution I Rate Anna Jones Insurance Agency A+ I'm a Real Person! If you Shop for Insurance/Answers There... it will be Your Last Stop. Thanks in Advance for Reading m Review Raymond C."
We responded:
"Thank you so much for that 5* rating. I will certainly pass you kind words onto my staff and especially Anissa. We truly appreciate your business."
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Larisa Brown

June 10, 2024

5  out of  5
rating by Larisa Brown
"Anna Jones Agency is aways professional, friendly and quick service. Her staff is very knowledgeable about State Farm products and able to answer any and all questions."
We responded:
"Thanks Larisa!!"
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Joslyn A.

May 29, 2024

5  out of  5
rating by Joslyn A.
"The service I have received from Ms. Anna Jones has been superb over the past few years. From dealing with homeowner and life insurance she has been a huge help no matter what my questions may be."
We responded:
"Thanks Joselyn! "
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Shontel

April 20, 2024

1  out of  5
rating by Shontel
"I called for a quote on dwelling insurance... they ran my social for a quote.. I've dealt with others before and they generally do not utilize your social until you decide you want to use the company... this is a huge No for me"
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Sevier Hulbert

April 6, 2024

5  out of  5
rating by Sevier Hulbert
"Very helpful and honest agents"
We responded:
"Thanks Sever, we truly appreciate your business."
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Kimberly Glasper

March 13, 2024

5  out of  5
rating by Kimberly Glasper
"Anna jones is the best ."
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Nicole Edwards

February 29, 2024

5  out of  5
rating by Nicole Edwards
"Ms. Jones knows how to take care of you!!"
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Cristyn Castelli-Morrell

January 12, 2024

5  out of  5
rating by Cristyn Castelli-Morrell
"Anna is such a pleasant person to work with!"
We responded:
"Thanks Cristyn"
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brenda rankins

December 13, 2023

5  out of  5
rating by brenda rankins
"My most recent experience was very good with Mrs. Lorraine White. She was very attentive, and professional. I enjoyed speaking with her. But as always the staff at State Farm-Anna Jones Agency always serves my family’s needs with the best customer service, promptness and compassion."
We responded:
"Thanks Brenda we truly appreciate you!"
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Gregory Mitchell

November 21, 2023

5  out of  5
rating by Gregory Mitchell
"In every way possible, Ms. Lorraine White has given me the best options for my home and vehicle insurance. You feel a kind and loving spirit the moment you walk through the door. I recommend you allow her to take care of all your insurance needs. Good people, good business, and good insurance. Give them a try."
We responded:
"Thanks Gregory!! We appreciate you!"
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Alisha Jones

November 2, 2023

5  out of  5
rating by Alisha Jones
"The service I received from Shea Davis was outstanding. I’ve been with State Farm for many years and because the agent is so knowledgeable, helpful and kind I will remain a loyal customer. Not to mention their quote was hands down the best!!!"
We responded:
"Thank you so much for your loyalty!"
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SouthSideDonDiva Cleans

October 19, 2023

5  out of  5
rating by SouthSideDonDiva Cleans
"Mrs. Lorraine is a very nice agent. My partner and I were welcomed and felt as if we were part of State Farm’s family there."
We responded:
"Thanks so much for those nice words. I will be sure to let Ms. Lorraine know."
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Pamela Legard

October 14, 2023

5  out of  5
rating by Pamela Legard
"30+ years of excellent customer service. Recently Mrs. Johnson took great care assisting me with upgrading my coverages. Thanks!"
We responded:
"Thanks Pam for being such a loyal customer. You are truly appreciated."
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Destinee Jolly

August 18, 2023

5  out of  5
rating by Destinee Jolly
"The experience getting renters insurance for my college apartment was very fast and easy!! It took no more than 10-15 minutes."
We responded:
"Thanks Destinee and again WELCOME to SU"